Support when you need help, guides when you want speed.
Use the guides if you want the fastest route to setup or troubleshooting. If your workflow is more specific, contact support and we will help you find the right next step.
Contact support
If a guide does not cover your exact workflow yet, email support with the integration, platform, and symptom you are seeing.
Contact supportBrowse setup guides
Start with the public guides if you need Intervals.icu setup, recovery-data help, or a clear explanation of Blueprints and adaptive planning.
Open guidesStrava support
Use the Strava support page when the issue involves connection state, activity gaps, or deciding whether you need a direct Strava link.
Open Strava supportStart here before opening a ticket
How to Connect Intervals.icu and Enable Auto-Sync in MyTrainPal
Connect Intervals.icu, check the first sync, and choose whether approved changes should sync back.
Fixing Missing Intervals.icu or Strava Data
Use this guide when activities or fields are missing after syncing Intervals.icu or Strava.
Apple Health and Health Connect Recovery Data in MyTrainPal
Use this guide if sleep, HRV, resting heart rate, or readiness are missing from MyTrainPal even though another app seems to have them.